Impact Housing Association

More than just a landlord

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Welcome to Impact Housing Association interactive web service that lets you view your own tenancy or housing application details online, 24 hours a day, 7 days a week.

This easy-to-use system allows you to:

  • Update your contact details
  • View your tenancy details
  • View your rent account statement
  • Pay your rent online using the Allpay system
  • View and report a Repair
  • Contact Us

Keeping your details safe

Protecting your personal details is very important to us. This service is accessed through a secure web link that will stop anyone else seeing your details while you are online. It is essential that you do not share your login information with anyone.

How to Register

If you are a new user please register here. It only takes a minute and all you need is your Housing Application Reference Number or Tenancy Reference. If you do not know your reference number, please contact us on 03448 736290.

For Joint Tenancies, it is strongly recommended that each Joint Tenant registers separately to obtain his or her own individual login details.

If you have forgotten your username and/or password please click here to re-register.

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